Leveraging our highly regarded applications (Packaged and Custom), infrastructure service practices and our highly customer centric engagement models, we are one of the premium Apps & Infra Managed Service providers. Our reputation as a managed services provider rests on our ability to anticipate and manage change in both technology and business practices, while delivering tangible and measurable benefits. We are uniquely positioned as an “Infra ready applications partner” and an “Applications ready infra partner” to drive cost optimization, reliable and strategic IT operations. We approach each customer engagement to ensure that we develop a tailored service model for their unique needs. Our key differentiators lie in our flexibility, responsiveness and knowledge based managed services delivery.
As a premier packaged (SAP, Oracle & Microsoft) application service providers and a leading Infra services globally we combine the experience gained with market leading tools, accelerators & frameworks to provide business-aligned services across the IT Landscape of our customers. We help our customers with right technology investments, delivering value and building a future-ready IT landscape.
We have developed and deployed focused (many a times Niche) Managed Services offerings based on customer demands.
Application Management
Our Application Managed Services leverage our extensive experience in helping leading global corporations manage extremely complex and diverse applications.
- Packaged applications (like SAP, Oracle, Microsoft, Salesforce among others)
- Custom applications (Bespoke, Legacy, Mainframe)
As an “Infra ready Applications partner”, we are a “Managed Services Partner of Choice” for companies of all sizes
Network and Telecommunications
- Network Operations Centre (NOC)
- Telecom asset management
- Telecom Expense Management (TEM)
What we do to help enterprises transform and cost effectively manage their IT operations:
IT operations management
Your IT systems are in safe hands under our operations management. We provide a wide range of services looking after all aspects of your IT estate:
- Service Integration and Management
IT managed shared services- Service management
- Service Desk
- Data centre services
- Data centre provision
- ITDR
- Relocation
- Hosting and Service Management
Consulting services
When you need help defining your strategic IT improvements, our consultants offer the following services:
- Technology consulting
- Solutions architecture and design consultancy
- Strategy and roadmap
- Shared service infrastructure management (IM)
- IM business consulting
- Benchmarking
- IM assessment
- Industry standard process and methodology
- Programme and Project Management
We are vendor agnostic. We establish relationships with all the major hardware vendors, as well as niche players and small and medium enterprises (SMEs) in a multi-sourcing approach. This ensures that we are able to give our clients the best solution to meet their individual needs. Our technology partners include:
- Microsoft for software
- Citrix for software
- HP for software tooling and data centre (DC) hardware
- Symantec for security services
- PauloAlto for security products
- EMC for storage/SAN
- Cisco for DC hardware and services
- BT for communications and DC services
- Virgin for communications
- AVNET for software
- Arrow for software
- IBM for DC hardware and services
